Customer diss-service
`Customers of British cable firm NTL were subjected to a barrage of profanity after a malicious hacker or disgruntled employee changed the company’s telephone service message [..]
The newspaper reported that customers who called to report a fault with their service were told:
“You are through to NTL customer services. We don’t give a (expletive) about you. We are never here. We just (expletive) you about, basically, and we are not going to handle any of your complaints. Just (expletive) off and leave us alone.”‘