Escalator malfunction leaves wheelchair user with fractured rib
`Officials at the Chiba branch of East Japan Railway Co. (JR East) said the escalator was equipped with a function whereby three of its steps flatten out to make a surface on which people in wheelchairs can ride.
A worker at JR Yawatajuku Station helped the man onto the escalator while it was stopped, but when the worker started it up again, the flat section turned back into steps, sending the man tumbling to the bottom of the escalator six meters below.’