Microsoft faces big Xbox repair bill
‘Microsoft said on Thursday it expects to spend more than $US1 billion to repair widespread hardware problems in its Xbox 360 video game console after a large number of them broke down.
Microsoft said it would extend the warranty on the Xbox 360 to three years after too many of the consoles succumbed to “general hardware failure,” but the company provided few other details about the extent of the problems.
“We don’t think we’ve been getting the job done,” said Robbie Bach, president of Microsoft’s entertainment and devices division, which also makes the Zune digital music player. “In the past few months, we have been having to make Xbox 360 console repairs at a rate too high for our liking.”‘
