Comcast Installs Cable With Extreme Incompetence
‘Our story begins with the sales call. It was a door-to-door salesman, and after going through everything I was satisfied with what was being offered. I made sure that everything (except one thing, and that would come back to haunt me) was written down. All the fees being waived? In writing, each listed separately. Cost? In writing. I filed away the paperwork and waited for the installation. Having read about installation horror stories (on the Consumerist), I decided to stay home and supervise the installation that Comcast was going to be doing. It’s a good thing I did.’
